A while back I ripped Dex yellow pages for what is truly a dishonest business policy (verbal binding contract, w/out disclosing the terms of auto renewal into perpetuity) that would cost some start up businesses serious money.
I’d like to highlight a business I recommend strongly: Office Depot.
For a while now I’ve been taking all of my business supply and service needs to the Lacey Office Depot. These guys absolutely rock on service and are pretty good on price. I started using Office Depot, after the “I don’t want to work here” Kinko’s crew screwed up my business card order royally and charged me a ton for it anyway. Since then, the people at Office Depot have gone above and beyond the call of duty time and time again- even in cases where I was a retard. Let me repeat that- over the past 3 years these guys have amazed me repeatedly; not a one time occurrence, but consistently.
I don’t know what their recipe is, but both the managers and employees deserve a giant pat on the back for a culture that treats the customer like royalty. Service and people who care that the customers needs are met as much as these guys and gals are rare and even rarer still in a large chain store. This store is run like a start up eager to gain customers and customer loyalty. I'm impressed.
Nice job!
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